topic Re: Phone Number To Call Sky On To Rebook A BT Openreach Engineer in Broadband

Phone Number To Call Sky On To Rebook A BT Openreach Engineer

JonnyCrabb — Wed, 08 May 2024 11:59:33 GMT

Which phone number should I call Sky on to rebook a BT Openreach engineer to install a fibre line?

Re: Phone Number To Call Sky On To Rebook A BT Openreach Engineer

Daniel0210 — Wed, 08 May 2024 12:00:45 GMT

@JonnyCrabb
As normal, you can call free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.

Re: Phone Number To Call Sky On To Rebook A BT Openreach Engineer

TimmyBGood — Wed, 08 May 2024 12:02:29 GMT

@JonnyCrabb

And note it's just 'Openreach': they specifically no longer use BT branding (despite still being part of BT Group) because they are required to treat all their telco clients equally.