https://helpforum.sky.com/t5/Broadband/Sky-Max-engenener/m-p/4637057#M393483 <P>Sky Max , One point is free engineer visit, does that incluude sorting &nbsp;out the 5ghz / 2.4 ghz. Set up if its benond your abilty ?&nbsp;</P><P>&nbsp;</P> Tue, 07 May 2024 16:12:21 GMT Ian2240 2024-05-07T16:12:21Z https://helpforum.sky.com/t5/Broadband/Sky-Max-engenener/m-p/4637057#M393483 <P>Sky Max , One point is free engineer visit, does that incluude sorting &nbsp;out the 5ghz / 2.4 ghz. Set up if its benond your abilty ?&nbsp;</P><P>&nbsp;</P> Tue, 07 May 2024 16:12:21 GMT https://helpforum.sky.com/t5/Broadband/Sky-Max-engenener/m-p/4637057#M393483 Ian2240 2024-05-07T16:12:21Z https://helpforum.sky.com/t5/Broadband/Sky-Max-engenener/m-p/4637076#M393487 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966500">@Ian2240</a>&nbsp;</P> <P>No the bullet regarding engineer visits is when you have some sort of problem/fault they will provide you with evening &amp; weekend engineer visits free of charge which are normally paid at extra cost.</P> <P>&nbsp;</P> <P>With Sky Max all the WiFi settings are in the My Sky app and its extremely easy to disable 5ghz if you need to connect a device.</P> Tue, 07 May 2024 16:22:58 GMT https://helpforum.sky.com/t5/Broadband/Sky-Max-engenener/m-p/4637076#M393487 jamesn123 2024-05-07T16:22:58Z https://helpforum.sky.com/t5/Broadband/Sky-Max-engenener/m-p/4637083#M393489 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966500">@Ian2240</a>&nbsp;</P> <P>&nbsp;</P> <P>And conversely no 'engineer' can sort out splitting the bands on that model because it's just not a supported feature.</P> Tue, 07 May 2024 16:33:11 GMT https://helpforum.sky.com/t5/Broadband/Sky-Max-engenener/m-p/4637083#M393489 TimmyBGood 2024-05-07T16:33:11Z