https://helpforum.sky.com/t5/Broadband/Turning-off-Shield/m-p/4635655#M393211 <P>I have Sky Broadband but when i go into Shield it says i dont have Sky Broadband. I want to turn Shield off. How do i do this?</P> Sun, 05 May 2024 12:02:32 GMT ASH5030 2024-05-05T12:02:32Z https://helpforum.sky.com/t5/Broadband/Turning-off-Shield/m-p/4635655#M393211 <P>I have Sky Broadband but when i go into Shield it says i dont have Sky Broadband. I want to turn Shield off. How do i do this?</P> Sun, 05 May 2024 12:02:32 GMT https://helpforum.sky.com/t5/Broadband/Turning-off-Shield/m-p/4635655#M393211 ASH5030 2024-05-05T12:02:32Z https://helpforum.sky.com/t5/Broadband/Turning-off-Shield/m-p/4635656#M393212 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4043814">@ASH5030</a>&nbsp;</P> <P>Are you signed in with the correct details so your main primary Sky ID, if you then have you linked your broadband account to your Sky ID as per this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> Sun, 05 May 2024 12:09:09 GMT https://helpforum.sky.com/t5/Broadband/Turning-off-Shield/m-p/4635656#M393212 caesarome 2024-05-05T12:09:09Z https://helpforum.sky.com/t5/Broadband/Turning-off-Shield/m-p/4636156#M393299 <P>Many Thanks for the response, that's done the trick. Ash.</P> Mon, 06 May 2024 10:03:27 GMT https://helpforum.sky.com/t5/Broadband/Turning-off-Shield/m-p/4636156#M393299 ASH5030 2024-05-06T10:03:27Z