topic Sky broadband performance with Sky Q mini boxes in Broadband

Sky broadband performance with Sky Q mini boxes

crunchiefrog — Sat, 04 May 2024 15:46:59 GMT

I'm currently with Plusnet and have been for years.

Their broadband is very good and reasonably priced - but I can't get a reliable connection to one of my Sky Q mini boxes, even if I use a powerline adaptor.

I'm thinking of moving to Sky broadband but I'm unsure of its reliability.

Will it improve the functionality of the under-performing mini box by effectively using it as a wifi extender?

Switching broadband provider is a big thing, so I'd like to be sure it's the right move for me.

Any thoughts?

Thanks,

Simon

Re: Sky broadband performance with Sky Q mini boxes

TimmyBGood — Sat, 04 May 2024 18:38:55 GMT

@crunchiefrog

Mini box hotspot functionality relies on signal reaching the Mini in the first place: it can't help with getting that there.

Re: Sky broadband performance with Sky Q mini boxes

jamesn123 — Tue, 07 May 2024 11:02:15 GMT

@crunchiefrog
You should not need to move to Sky Broadband to address this problem. If you contact Sky and say you are having a connectivity problem with one of your SKy Q mini boxes, they should either send you a Sky booster or send a Sky Q engineer over to look at the mesh.