https://helpforum.sky.com/t5/Broadband/No-internet-or-TV/m-p/4633633#M392789 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4041650">@Bubble1</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Thu, 02 May 2024 09:50:16 GMT Highlinder 2024-05-02T09:50:16Z https://helpforum.sky.com/t5/Broadband/No-internet-or-TV/m-p/4633623#M392787 <P>Had bad weather last night, woke up to no internet (all the right lights are on) but am now having to use my 4g. Tv also doesn't work. It's saying they're having technical difficulties and will try and fix it ASAP but when i have a look it says there's no issues in my area. I'm still currently on hold to speak to someone but does anyone have any ideas? Never happened before</P> Thu, 02 May 2024 09:38:12 GMT https://helpforum.sky.com/t5/Broadband/No-internet-or-TV/m-p/4633623#M392787 Bubble1 2024-05-02T09:38:12Z https://helpforum.sky.com/t5/Broadband/No-internet-or-TV/m-p/4633633#M392789 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4041650">@Bubble1</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Thu, 02 May 2024 09:50:16 GMT https://helpforum.sky.com/t5/Broadband/No-internet-or-TV/m-p/4633633#M392789 Highlinder 2024-05-02T09:50:16Z