topic Re: Sky Broadband blocking domain in Broadband

Sky Broadband blocking domain

Katherine11 — Wed, 01 May 2024 16:11:31 GMT

Currently WFH, server run by a third party. Sky Broadband is blocking all sending and receving of email in app. Can receive but not send over 5G. Also blocking the loading of business website. Person who runs my server has no issues from his end. Have tried all the Sky online help pages re proxy, spam filter, VPN etc

HELP!!!

Re: Sky Broadband blocking domain

Highlinder — Wed, 01 May 2024 19:11:34 GMT

@Katherine11 What is your broadband shield setting set to as the default is set to PG 13.

Re: Sky Broadband blocking domain

Katherine11 — Wed, 01 May 2024 19:56:52 GMT

I had disabled the shield.

Re: Sky Broadband blocking domain

Chrisee — Thu, 02 May 2024 06:52:33 GMT

@Katherine11 Sky only block domains required by a court order so it is likely to be a configuration issue at your end or a routing issue if yourprovider has made recent changes which have not fully been picked up bybthe DNS system. If you suspect the latter try adding a public DNS address to the network settings on your device Google's at 8.8.8.8 is easy to remember.

Re: Sky Broadband blocking domain

Anonymous — Thu, 02 May 2024 07:37:24 GMT

I'm puzzzled about being unable to send over 5G? Or are you talking about the 5GHz WiFi band?

Re: Sky Broadband blocking domain

Katherine11 — Thu, 02 May 2024 07:44:05 GMT

When I toggle off the WiFi and I use my Sky Mobile 5G signal. So I'm using up my monthly data allowance.

Re: Sky Broadband blocking domain

Anonymous — Thu, 02 May 2024 07:47:00 GMT

@Katherine11 wrote:
When I toggle off the WiFi and I use my Sky Mobile 5G signal. So I'm using up my monthly data allowance.

As far as I can see (I'm no expert on this side of things) it's the person running your server you need to talk to, I'm fairly certain that Sky would tell you the same. Is it a domestic or business contract you have with Sky?

Re: Sky Broadband blocking domain

JamesMorton — Thu, 02 May 2024 09:30:36 GMT

Landline not receiving calls callers say it rings twice and then goes dead. I hear nothing