topic Re: Tv buffering in Broadband

Tv buffering

lottiegrace — Mon, 29 Apr 2024 16:37:51 GMT

ive ran the checks and it says everything is working with my broadband and WiFi. However over the past few days one of our down stairs tvs keeps buffering and while I have been working from home my WiFi kept cutting out while I was on a call. Laptop and screens are next to router.
do I need a boaster down stairs for the down stairs tv, or is it worth changing my router.

Re: Tv buffering

TimmyBGood — Mon, 29 Apr 2024 16:46:16 GMT

@lottiegrace

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

Re: Tv buffering

lottiegrace — Wed, 01 May 2024 05:21:28 GMT

Thank you

I think ill contact Sky about a booster