topic No 5ghz on new router in Broadband

No 5ghz on new router

Rich100 — Tue, 30 Apr 2024 16:53:45 GMT

Hi, just got Sky Fibre installed today and everything was working fine, I then had to unplug the hub to sort cables out and since restarting the hub its only broadcasting correctly on 2.4ghz.

Wifi analyzer shows the 2.4ghz signal and sometimes a hidden 5ghz signal with no name. As such no devices will connect to 5ghz now and I cent get full download speeds.

If i turn off the 2.4ghz radio I get no wifi at all so 5ghz clearly isn't working.

I've done a reset of the Max hub, reset of the wifi module, disable/enable 5ghz, rename the network, nothing seems to work.

The hub itself does say 5ghz is active but something is clearly wrong. Any ideas?

Its also annoying that with the Max hub I can't rename the 5ghz channel independently as that would help with troubleshooting! I don't really want to get a seperate wifi router (not yet anyway).

Re: No 5ghz on new router

Rich100 — Wed, 01 May 2024 07:12:56 GMT

At some point between 10/11pm the 5ghz network randomly appeared again, and all is well. Not sure what that was all about!

Re: No 5ghz on new router

Chrisee — Wed, 01 May 2024 07:43:09 GMT

@Rich100 the new Wifi Max hub is known to take a few hours to stabilise. The new unit can use 5GHz channels between ch52 and ch140 which cannot be used if the hub detects higher priority activity such as Air Traffic Control or Radar in your area so it could be connected to that.