https://helpforum.sky.com/t5/Broadband/Sky-is-bleep/m-p/4632248#M392465 <P>My activation date was yesterday I got &nbsp;text saying it was all set up only to find out it's not working as the ont isn't showing any pon light as a new customer I can say this experience is &nbsp;awful needs to be sorted out clearly they need to have an open reach engineer to start doing pre activation day checks just to make sure they catch any problems before they arise so unprofessional&nbsp;</P> Tue, 30 Apr 2024 13:27:23 GMT Kelsey8 2024-04-30T13:27:23Z https://helpforum.sky.com/t5/Broadband/Sky-is-bleep/m-p/4632248#M392465 <P>My activation date was yesterday I got &nbsp;text saying it was all set up only to find out it's not working as the ont isn't showing any pon light as a new customer I can say this experience is &nbsp;awful needs to be sorted out clearly they need to have an open reach engineer to start doing pre activation day checks just to make sure they catch any problems before they arise so unprofessional&nbsp;</P> Tue, 30 Apr 2024 13:27:23 GMT https://helpforum.sky.com/t5/Broadband/Sky-is-bleep/m-p/4632248#M392465 Kelsey8 2024-04-30T13:27:23Z https://helpforum.sky.com/t5/Broadband/Sky-is-bleep/m-p/4632253#M392470 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4039532">@Kelsey8</a>&nbsp; What colour are the lights on the ONT just now. You should have 3 green lights and no red lights.</P> Tue, 30 Apr 2024 13:31:00 GMT https://helpforum.sky.com/t5/Broadband/Sky-is-bleep/m-p/4632253#M392470 Highlinder 2024-04-30T13:31:00Z