topic Re: Not on sky broadband? in Broadband

Not on sky broadband?

loquacious — Mon, 22 Apr 2024 19:48:01 GMT

Sky Speed checke rsays I'm not with Sky broadband but I have been for the last 3 years. No FAQ'S cover this. I had my broadband upgraded to ultra fast broadband fitted this morning and it stillNo problem with the scones up with the same message. Speed OK when I test it be entering speed test in my browser but I can't check it on Sky. It's driving me nuts.

Hayejan

Re: Not on sky broadband?

loquacious — Mon, 22 Apr 2024 19:49:07 GMT

Sorry no scones 🤔

Re: Not on sky broadband?

jamesn123 — Tue, 23 Apr 2024 11:10:53 GMT

@loquacious

Are you sure you have linked your broadband account number to the correct Sky ID?

Re: Not on sky broadband?

loquacious — Tue, 30 Apr 2024 12:43:06 GMT

#jamesn123

How do I do this?

Re: Not on sky broadband?

jamesn123 — Tue, 30 Apr 2024 12:45:03 GMT

@loquacious

https://www.sky.com/help/articles/sky-id-do-you-have-sky-glass