topic Re: Broadband shield settings not loading in Broadband

Broadband shield settings not loading

MH19 — Tue, 30 Apr 2024 10:40:14 GMT

I am trying to change my broadband shield settings and the stage one does not load at all, or sometime the stage 2 comes up and you can't change the settings, the save settings just greys out. Is anyone else having this issue?

Re: Broadband shield settings not loading

jamesn123 — Tue, 30 Apr 2024 12:20:17 GMT

@MH19

Try clearing your browsers cache & cookies or using a different one

Re: Broadband shield settings not loading

MH19 — Tue, 30 Apr 2024 12:43:03 GMT

Thanks @jamesn123 I have just tried and no luck. It's on the webpage and on the app.

Re: Broadband shield settings not loading

jamesn123 — Tue, 30 Apr 2024 12:45:28 GMT

@MH19

Unfortunately you will need to call to get it sorted then, this can sometimes happen