topic Re: Low internet speeds in Broadband

Low internet speeds

Luke39 — Mon, 29 Apr 2024 21:12:38 GMT

I am supposed to be getting 100mbps min download speed but in the evenings it drops down to 30mbps, I am sitting right beside the modem.

Re: Low internet speeds

GD1 — Tue, 30 Apr 2024 08:57:32 GMT

@Luke39 Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

How are you doing your speed tests? Is it over wifi? What happens if you run them over ethernet?

Re: Low internet speeds

jamesn123 — Tue, 30 Apr 2024 12:38:27 GMT

@Luke39

The 100mbps minimum figure is only for ethernet connected devices. If you are seeing the drop in speed over WiFi this is not part of your minimum figure and is almost an expected occurrence these days with so many people getting home from work and getting online which causes WiFi congestion within the vicinity of your home.