https://helpforum.sky.com/t5/Broadband/Issue-with-account-set-up/m-p/4631697#M392270 <P>I've recently had to set up a new account for flat as old account holder moved out.</P><P>&nbsp;</P><P>I did this online today and confirmed an installation date for two weeks time. Now when I log in I have no record of this order or a record of any products ordered? However I have &nbsp;an email confirming this.</P><P>&nbsp;</P><P>anyone know if this has gone through ?</P><P>&nbsp;</P><P>thanks&nbsp;</P> Mon, 29 Apr 2024 20:16:00 GMT Jm15 2024-04-29T20:16:00Z https://helpforum.sky.com/t5/Broadband/Issue-with-account-set-up/m-p/4631697#M392270 <P>I've recently had to set up a new account for flat as old account holder moved out.</P><P>&nbsp;</P><P>I did this online today and confirmed an installation date for two weeks time. Now when I log in I have no record of this order or a record of any products ordered? However I have &nbsp;an email confirming this.</P><P>&nbsp;</P><P>anyone know if this has gone through ?</P><P>&nbsp;</P><P>thanks&nbsp;</P> Mon, 29 Apr 2024 20:16:00 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-account-set-up/m-p/4631697#M392270 Jm15 2024-04-29T20:16:00Z https://helpforum.sky.com/t5/Broadband/Issue-with-account-set-up/m-p/4631728#M392275 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4039796">@Jm15</a>&nbsp;wrote:<BR /> <P>I've recently had to set up a new account for flat as old account holder moved out.</P> <P>thanks&nbsp;</P> <HR /></BLOCKQUOTE> <P>So you placed a new order for Sky broadband under your own name, if so are you logged into your own account that you have setup for this ?</P> Mon, 29 Apr 2024 21:20:08 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-account-set-up/m-p/4631728#M392275 caesarome 2024-04-29T21:20:08Z