topic Apps and sites not loading in Broadband

Apps and sites not loading

Roddywhite04 — Mon, 29 Apr 2024 20:01:15 GMT

Apps and websites aren't loading. Tried turning off and on again. Tried restarting the hub. But nothing seems to work.

Lisa-P1987 — Tue, 30 Apr 2024 08:23:03 GMT

Hi there @Roddywhite04 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Roddywhite04 — Tue, 30 Apr 2024 18:26:47 GMT

I have not heard anything. This is becoming extremely frustrating. please can this be fix asap

jamesn123 — Thu, 02 May 2024 10:16:54 GMT

Did you interact with the chat bubble on the forum?

Have you tried switching Sky Shield off?