https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4631016#M392040 <P>Currently, my Wi-Fi is not working even though it says on your checker that it is I've done all of the checks myself from the Internet connection to the socket to the modem all are in and I've done the remove and put back in after five seconds still nothing.&nbsp;</P> Mon, 29 Apr 2024 09:36:03 GMT Christina1968 2024-04-29T09:36:03Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4631016#M392040 <P>Currently, my Wi-Fi is not working even though it says on your checker that it is I've done all of the checks myself from the Internet connection to the socket to the modem all are in and I've done the remove and put back in after five seconds still nothing.&nbsp;</P> Mon, 29 Apr 2024 09:36:03 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4631016#M392040 Christina1968 2024-04-29T09:36:03Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4631660#M392250 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4039105">@Christina1968</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Mon, 29 Apr 2024 19:37:29 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/4631660#M392250 Highlinder 2024-04-29T19:37:29Z