topic Re: Internet not working in Broadband

Internet not working

John249 — Thu, 21 Mar 2024 15:35:00 GMT

My internet connection is down and has been for the past hour. I have checked all the connections and there is nothing obstructing the router. I need help

Re: Internet not working

jamesn123 — Thu, 21 Mar 2024 16:04:23 GMT

Hi @John249

Have you run the line test in the My Sky app?

Re: Internet not working

John249 — Thu, 21 Mar 2024 16:15:10 GMT

Yes I did it's ok sky are sending out an engineer as the fault is in the master socket. Thank you anyway.

Re: Internet not working

Mari5 — Sun, 28 Apr 2024 14:34:13 GMT

My internet isn't working. App suggests there are no issues in the area and my broadband should be working

Re: Internet not working

John249 — Sun, 28 Apr 2024 14:59:52 GMT

I had this yesterday switched everything off for 30 seconds seems to be ok now.

Re: Internet not working

Elaine5337 — Wed, 09 Oct 2024 16:21:25 GMT

My broadband keeps crashing, so fed up of this crap now!!