topic no internet in Broadband

no internet

11111 — Sat, 27 Apr 2024 18:41:08 GMT

no internet

Re: no internet

Mr+Flibbles+86 — Sun, 28 Apr 2024 08:20:50 GMT

Hi there @11111 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: no internet

Lisa-P1987 — Tue, 30 Apr 2024 09:25:11 GMT

We are still looking to help you @11111 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: no internet

Mike444 — Tue, 30 Apr 2024 09:29:20 GMT

My WiFi keeps dropping out. This is happening very often. Please can you help fix the issue?

Re: no internet

Mike444 — Tue, 30 Apr 2024 09:42:29 GMT

@Lisa-P1987 please would you escalate to your tech team to contact me (by phone) and help fix as my wifi keeps dropping out. This is happening quite often and working from home this causes quite a few issues. Thanks