topic WiFi drops out in Broadband

WiFi drops out

Chollie — Sat, 27 Apr 2024 16:58:11 GMT

Yesterday and today WiFi keeps dropping out every few minutes. I've reset the hub and all the lights are green. Test shows no issues

Re: WiFi drops out

Mr+Flibbles+86 — Sun, 28 Apr 2024 08:24:31 GMT

Hi there @Chollie , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi drops out

Lisa-P1987 — Tue, 30 Apr 2024 09:23:33 GMT

We are still looking to help you @Chollie . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks