https://helpforum.sky.com/t5/Broadband/Connection/m-p/4629220#M391534 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4037312">@Leharne</a>&nbsp;are your other devices still connected? If they are its an issue with your phone first bring the phone close to the hub and see if it connects there.</P> <P>&nbsp;</P> <P>If the phone looks to be connected but still uses mobile data go into its setiings and see if it is set to use mobile data if thst is faster than wifi? This is becoming a more common issue as mobile networks sre improved. Exactly where thecsetting is depends on the phone but on iPhones it is at the bottom of the Mobile Data settings page called Wifi Assist.</P> Sat, 27 Apr 2024 06:56:46 GMT Chrisee 2024-04-27T06:56:46Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/4629095#M391499 My phone is saying connected without WiFi Fri, 26 Apr 2024 19:59:07 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4629095#M391499 Leharne 2024-04-26T19:59:07Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/4629220#M391534 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4037312">@Leharne</a>&nbsp;are your other devices still connected? If they are its an issue with your phone first bring the phone close to the hub and see if it connects there.</P> <P>&nbsp;</P> <P>If the phone looks to be connected but still uses mobile data go into its setiings and see if it is set to use mobile data if thst is faster than wifi? This is becoming a more common issue as mobile networks sre improved. Exactly where thecsetting is depends on the phone but on iPhones it is at the bottom of the Mobile Data settings page called Wifi Assist.</P> Sat, 27 Apr 2024 06:56:46 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4629220#M391534 Chrisee 2024-04-27T06:56:46Z