https://helpforum.sky.com/t5/Broadband/new-customers/m-p/4628523#M391373 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4036750">@Benjamin2</a>&nbsp;wrote:<BR /> <P>&nbsp;How is that good or fair customer practice?</P> <HR /></BLOCKQUOTE> <P>Probably neither: it is however standard practice for ISPs.</P> Fri, 26 Apr 2024 09:14:02 GMT TimmyBGood 2024-04-26T09:14:02Z https://helpforum.sky.com/t5/Broadband/new-customers/m-p/4628509#M391371 <P>Seems to me that sky values new customers more than loyal customers. I have been with them for over 10 years and they give me a higher rate for my broadband than if i was just joininng. How is that good or fair customer practice?</P><P>I will be reviewing my options pretty soon.</P> Fri, 26 Apr 2024 09:00:32 GMT https://helpforum.sky.com/t5/Broadband/new-customers/m-p/4628509#M391371 Benjamin2 2024-04-26T09:00:32Z https://helpforum.sky.com/t5/Broadband/new-customers/m-p/4628523#M391373 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4036750">@Benjamin2</a>&nbsp;wrote:<BR /> <P>&nbsp;How is that good or fair customer practice?</P> <HR /></BLOCKQUOTE> <P>Probably neither: it is however standard practice for ISPs.</P> Fri, 26 Apr 2024 09:14:02 GMT https://helpforum.sky.com/t5/Broadband/new-customers/m-p/4628523#M391373 TimmyBGood 2024-04-26T09:14:02Z https://helpforum.sky.com/t5/Broadband/new-customers/m-p/4628550#M391377 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4036750">@Benjamin2</a>&nbsp;</P> <P>I'm afraid if you move to another isp, in 18 months time you'll find yourself in the same situation. You'll then be able to move back to Sky and benefit from new customers rates.&nbsp;</P> Fri, 26 Apr 2024 09:43:28 GMT https://helpforum.sky.com/t5/Broadband/new-customers/m-p/4628550#M391377 Daniel0210 2024-04-26T09:43:28Z