topic Re: Router keeps dropping connection in Broadband https://helpforum.sky.com/t5/Broadband/Router-keeps-dropping-connection/m-p/4628382#M391326 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4036661">@Unhappy45</a>&nbsp;run the full connection test in the My Sky app while the connection is up - ignore the initial screen which tells you the frsults of an automatic test. Thst will show your connection speed and if it finds a fault it can offer to book an engineer to check your line. If it doesnt help post your Sky hub's stats and forum members can hopefully help see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> Fri, 26 Apr 2024 06:31:10 GMT Chrisee 2024-04-26T06:31:10Z Router keeps dropping connection https://helpforum.sky.com/t5/Broadband/Router-keeps-dropping-connection/m-p/4628377#M391324 <P>My router keeps dropping connection to the internet and Wi-Fi is lagging. It has been happen very frequently and is now getting ridiculous&nbsp;</P> Fri, 26 Apr 2024 06:23:31 GMT https://helpforum.sky.com/t5/Broadband/Router-keeps-dropping-connection/m-p/4628377#M391324 Unhappy45 2024-04-26T06:23:31Z Re: Router keeps dropping connection https://helpforum.sky.com/t5/Broadband/Router-keeps-dropping-connection/m-p/4628382#M391326 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4036661">@Unhappy45</a>&nbsp;run the full connection test in the My Sky app while the connection is up - ignore the initial screen which tells you the frsults of an automatic test. Thst will show your connection speed and if it finds a fault it can offer to book an engineer to check your line. If it doesnt help post your Sky hub's stats and forum members can hopefully help see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> Fri, 26 Apr 2024 06:31:10 GMT https://helpforum.sky.com/t5/Broadband/Router-keeps-dropping-connection/m-p/4628382#M391326 Chrisee 2024-04-26T06:31:10Z