topic Re: Internet still down after resetting in Broadband

Internet still down after resetting

HildaB — Fri, 26 Apr 2024 00:31:39 GMT

My WiFi went off at around 1:15am. I reset the router but the internet light won't come on

Re: Internet still down after resetting

cookiemonsteruk — Fri, 26 Apr 2024 00:39:02 GMT

That time would be prime for openreach and sky to carry out maintenance to avoid impacting the same number of users they would if they did it between 9-5.

What area are you in?

Whatever happened the earliest you could report would be 08:00 so drop us a post if you're not up then

Re: Internet still down after resetting

Keiran — Fri, 26 Apr 2024 00:42:37 GMT

Mine is also down, I've also tried to reset router and still won't come back on, I've powered down and restarted also. Still won't come back on

Re: Internet still down after resetting

Chrisee — Fri, 26 Apr 2024 07:24:40 GMT

@Keiran if your service is down this morning there is a fault you need to report if its back up it was overnight maintenance which is a pain but is unavoidable.