I'm having full fibre fitted , but the box not been fitted outside yet. How do I chase it up.

Liza28 — Thu, 25 Apr 2024 08:56:57 GMT

I'm having full fibre fitted on 29/04. I understand a box needs fitting to property prior to installing. It's not been done yet. How do I chase this up.

Re: I'm having full fibre fitted , but the box not been fitted outside yet. How do I chase it up.

TimmyBGood — Thu, 25 Apr 2024 09:34:09 GMT

@Liza28

If it hasn't happened before, that would be due on the day itself. It's not unusual for everything to be scheduled for the same timeslot.

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

topic I'm having full fibre fitted , but the box not been fitted outside yet. How do I chase it up. in Broadband

I'm having full fibre fitted , but the box not been fitted outside yet. How do I chase it up.

Re: I'm having full fibre fitted , but the box not been fitted outside yet. How do I chase it up.