https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4627481#M391111 <P>Internet not working orange light and yet sky claims everything is working when testing Internet. Wembley area.&nbsp;</P> Thu, 25 Apr 2024 01:04:43 GMT Hannah96 2024-04-25T01:04:43Z https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4627481#M391111 <P>Internet not working orange light and yet sky claims everything is working when testing Internet. Wembley area.&nbsp;</P> Thu, 25 Apr 2024 01:04:43 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4627481#M391111 Hannah96 2024-04-25T01:04:43Z https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4627501#M391116 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4018601">@Hannah96</a>&nbsp;the test result you see when in the app is for the last time the test ran which can be hours before. If you click to run the test again it should tell you if there is a known issue. However loss of connection betwen midnight and 5am is often down to overnight network maintenance so if the service is back up this morning that is the most likely explanation but if its still down give Sky a call when their lines open between 7 and 8am.</P> Thu, 25 Apr 2024 05:32:05 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4627501#M391116 Chrisee 2024-04-25T05:32:05Z