https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4626998#M390991 <P>Oh thank u&nbsp; &nbsp;not often I do something right <span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span></P><P>OK I'll try that must of been 20 days since I last had no Internet or WiFi problems , it was worse then , it took days to get back on.&nbsp;</P><P><STRONG>And according to new analysis by internet speed comparison site Broadband Genie my village has worst speed in country , doesn't help <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span></STRONG></P> Wed, 24 Apr 2024 13:02:48 GMT Marge22 2024-04-24T13:02:48Z https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4626519#M390859 <P>Please help , I just keep loosing connection,&nbsp; it happens regularly but it always says everything is fine , here are my router stats.</P><P>TIA</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000112377.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/99411iC7616692AD29B5B3/image-size/medium?v=v2&amp;px=400" role="button" title="1000112377.jpg" alt="1000112377.jpg" /></span></P><P> </P> Tue, 23 Apr 2024 20:31:06 GMT https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4626519#M390859 Marge22 2024-04-23T20:31:06Z https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4626854#M390940 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3004709">@Marge22</a>&nbsp;</P> <P>Firstly, thanks for posting your router stats right off the bat as hardly anyone does that and its pain having to ask everyone<span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span></P> <P>&nbsp;</P> <P>Your stats suggest you have not had any line drops so the issues you are seeing must be WiFi related. I do note that you are exclusively using WiFi as the LAN interface is showing 0 traffic.</P> <P>For starters I would give your hub a reboot as it has been up for 20+ days, sometimes it needs this to find a better WiFi channel.</P> Wed, 24 Apr 2024 10:46:39 GMT https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4626854#M390940 jamesn123 2024-04-24T10:46:39Z https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4626998#M390991 <P>Oh thank u&nbsp; &nbsp;not often I do something right <span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span></P><P>OK I'll try that must of been 20 days since I last had no Internet or WiFi problems , it was worse then , it took days to get back on.&nbsp;</P><P><STRONG>And according to new analysis by internet speed comparison site Broadband Genie my village has worst speed in country , doesn't help <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span></STRONG></P> Wed, 24 Apr 2024 13:02:48 GMT https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4626998#M390991 Marge22 2024-04-24T13:02:48Z https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4637990#M393639 <P>OK hot new router and also hot Openreach out who said there had been a fault at some point but reset it now .&nbsp;</P><P>Unfortunately still not working , infact got so much worse , please help .</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20240508_204204.jpg" style="width: 4000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/99900i1C2E50B06182050E/image-size/medium?v=v2&amp;px=400" role="button" title="20240508_204204.jpg" alt="20240508_204204.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20240508_204125.jpg" style="width: 4000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/99901i8EA3B6C929A73506/image-size/medium?v=v2&amp;px=400" role="button" title="20240508_204125.jpg" alt="20240508_204125.jpg" /></span></P><P> </P> Wed, 08 May 2024 19:46:35 GMT https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4637990#M393639 Marge22 2024-05-08T19:46:35Z https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4637995#M393640 <P>Got not hot <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span></P> Wed, 08 May 2024 19:51:17 GMT https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4637995#M393640 Marge22 2024-05-08T19:51:17Z https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4638260#M393741 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3004709">@Marge22</a>&nbsp;</P> <P>Can you please post a fresh set of router stats</P> Thu, 09 May 2024 09:08:38 GMT https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4638260#M393741 jamesn123 2024-05-09T09:08:38Z https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4638719#M393882 <P>Hi James thanks for reply.&nbsp;</P><P>Think we've cracked it , our Openreach master socket has a built in filter so we tried a micro filter and so far so good . It's been like this for months and no one said try this <span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P><P>It's got so bad after openreach worker came I couldn't watch most of sky channels.</P><P>Thanks again.</P> Thu, 09 May 2024 16:30:18 GMT https://helpforum.sky.com/t5/Broadband/Broadband-and-router-keep-disconnecting/m-p/4638719#M393882 Marge22 2024-05-09T16:30:18Z