https://helpforum.sky.com/t5/Broadband/Not-accepting-the-password/m-p/4626251#M390787 I have just set up my hub it's all green lights but no device is accepting the password says its incorrect Tue, 23 Apr 2024 16:30:17 GMT Petrina83 2024-04-23T16:30:17Z https://helpforum.sky.com/t5/Broadband/Not-accepting-the-password/m-p/4626251#M390787 I have just set up my hub it's all green lights but no device is accepting the password says its incorrect Tue, 23 Apr 2024 16:30:17 GMT https://helpforum.sky.com/t5/Broadband/Not-accepting-the-password/m-p/4626251#M390787 Petrina83 2024-04-23T16:30:17Z https://helpforum.sky.com/t5/Broadband/Not-accepting-the-password/m-p/4626340#M390803 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4034590">@Petrina83</a>&nbsp;</P> <P>Are you sure you are typing the password correctly? The password is case sensitive &amp; some letters can look like numbers &amp; vice versa.</P> <P>&nbsp;</P> <P>Also try holding the reset button on the rear of the hub for 30 seconds to completely factory reset it</P> Tue, 23 Apr 2024 17:30:13 GMT https://helpforum.sky.com/t5/Broadband/Not-accepting-the-password/m-p/4626340#M390803 jamesn123 2024-04-23T17:30:13Z