topic Re: Slow in Broadband

Slow

Leanne99 — Mon, 22 Apr 2024 20:52:53 GMT

Hello, I am experiencing a significant decrease in the speed of my Wi-Fi connection after upgrading to a better one. I would appreciate it if someone could assist me in resolving this issue. Thank you.

Re: Slow

Addie15 — Tue, 23 Apr 2024 09:00:09 GMT

Hi there, @Leanne99. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Slow

Lisa-P1987 — Thu, 25 Apr 2024 08:21:26 GMT

We are still looking to help you @Leanne99 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks