topic Re: Connection Dropping Frequently in Broadband

Connection Dropping Frequently

perishvs — Mon, 15 Apr 2024 01:09:04 GMT

Just looked at logs when it went down, also the year is 1970 HUH xD ?????

00:00:20 syslog: [ 0.206000] brcmboard registered
00:00:20 syslog: [ 18.616000] eth3 (Ext switch port: 4) (Logical Port: 12) Link UP 100 mbps full duplex
00:00:21 syslog: [ 21.654000] eth3 (Ext switch port: 4) (Logical Port: 12) Link DOWN.
00:00:22 syslog: [ 22.678000] eth3 (Ext switch port: 4) (Logical Port: 12) Link UP 100 mbps full duplex
00:00:48 syslog: [ 42.884000] Line 0: xDSL link down
00:00:48 syslog: [ 46.885000] Line 0: xDSL G.994 training
00:00:49 syslog: [ 48.885000] Line 0: xDSL link down
00:00:55 syslog: Voice Configured
00:01:00 syslog: Voice Initialized
00:01:05 syslog: [ 63.885000] Line 0: xDSL G.994 training
00:01:09 syslog: Voice Disconnected
00:01:13 syslog: Voice DeInitialized
00:01:19 syslog: [ 76.885000] Line 0: VDSL G.993 started
00:01:29 syslog: [ 88.885000] Line 0: VDSL G.993 channel analysis
00:01:31 syslog: [ 90.540000] Line 0: VDSL2 link up, Bearer 0, us=18197, ds=61049
00:01:31 syslog: [ 90.540000] Line 0: VDSL2 link up, Bearer 1, us=0, ds=0
00:01:37 syslog: sky dhcpc client (v0.0.1) started
00:02:13 syslog: ptm0.1 - WAN link UP.
00:02:13 syslog: Received valid DHCP lease from server. Connection UP.
00:02:15 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D200196B055341/3C89945B5BF0/51.241.33.72/7.03.0509.R/::1]
00:02:15 syslog: Send out NTP request to ntp1.isp.sky.com

Re: Connection Dropping Frequently

cookiemonsteruk — Mon, 15 Apr 2024 03:00:11 GMT

@perishvs

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474

Re: Connection Dropping Frequently

perishvs — Mon, 15 Apr 2024 21:26:14 GMT

Re: Connection Dropping Frequently

perishvs — Tue, 16 Apr 2024 21:43:50 GMT

another disconnect just now:

syslog: Received NTP Sync Reply from ntp1.isp.sky.com
syslog: TR69: Close ACS Connection
syslog: Voice Initialized
syslog: Voice HARDENING
syslog: Voice Disconnected

syslog: Voice DeInitialized
syslog: Voice Configured
syslog: Voice Initialized

Re: Connection Dropping Frequently

perishvs — Tue, 16 Apr 2024 22:11:01 GMT

@cookiemonsteruk

Another disconnect, twice this evening

Time has been set from ntp1.isp.sky.com
yslog: Received NTP Sync Reply from ntp1.isp.sky.com
yslog: WAN IPV6 UP
syslog: Voice IP Connection Up: 2a02:c7c:e257:a100::1/64
syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: [D200196B055341/3C89945B5BF0/51.241.33.72/7.03.0509.R/2a02:c7c:e257:a100::1]
syslog: TR69: Connect to Production ACS
syslog: TR69: Connection to ACS Complete
syslog: Voice Configured
syslog: TR69: Close ACS Connection
syslog: Voice Initialized

Re: Connection Dropping Frequently

perishvs — Sat, 20 Apr 2024 01:52:52 GMT

perma disconnecting all night 20 times atleast in last hour

Re: Connection Dropping Frequently

perishvs — Sun, 21 Apr 2024 03:34:07 GMT

bumping this, any ideas ?

Re: Connection Dropping Frequently

perishvs — Sun, 21 Apr 2024 19:29:49 GMT

crashed again **bleep** is this trash sky service holy every day net going down 50 times

Re: Connection Dropping Frequently

perishvs — Sun, 21 Apr 2024 19:53:26 GMT

internet went off again

Re: Connection Dropping Frequently

Thuongle — Sun, 21 Apr 2024 19:57:26 GMT

my connection is dropping everytime

Re: Connection Dropping Frequently

perishvs — Tue, 23 Apr 2024 00:03:46 GMT

again disconnected today 5 times at least

Re: Connection Dropping Frequently

rich659550 — Tue, 23 Apr 2024 02:30:52 GMT

why is sky broadband dropping out all the time. constantly rebooting absolute waste of money and help line useless say its my problem .....shameful