topic Re: Using Screens 4 or 5 for Mac and and NAS port setup in Broadband

Using Screens 4 or 5 for Mac and and NAS port setup

TrisCamb — Wed, 27 Mar 2024 19:27:50 GMT

trying to remember how to set up connecting into my home base computer from away - I usually use Screens for Mac, but I can't get it to connect, and I cant connect to my NAS - must be the router firewall I think...

Anyone recommend the ports?

Re: Using Screens 4 or 5 for Mac and and NAS port setup

TimmyBGood — Wed, 27 Mar 2024 22:28:53 GMT

@TrisCamb

Apple says this:

https://support.apple.com/en-gb/guide/remote-desktop/apd0c903fec/mac

And Edovia support is here:

https://support.edovia.com/en/?query=Ports

Has this been working previously with your Sky broadband?

Re: Using Screens 4 or 5 for Mac and and NAS port setup

TrisCamb — Mon, 15 Apr 2024 18:59:11 GMT

Sadly I think not.

this is tedious in the extreme.

i shall have to spend the requisite 8 hrs on the phone to them on Wednesday just to get to the point I should be at out of the box...

thanks for the help but it doesn't seem to help in reality. Must be doing something wrong

Re: Using Screens 4 or 5 for Mac and and NAS port setup

TrisCamb — Thu, 18 Apr 2024 14:17:54 GMT

Sky do not support this and will not help.

Therefore I think it is time for me to write to them to explain why I will be leaving as soon as my contract is up.

Re: Using Screens 4 or 5 for Mac and and NAS port setup

TrisCamb — Thu, 18 Apr 2024 14:36:08 GMT

does anyone have the ability to walk me through it with screenshots as I am evidently incapable and sky support basically said no.

Re: Using Screens 4 or 5 for Mac and and NAS port setup

jamesn123 — Thu, 18 Apr 2024 15:48:35 GMT

@TrisCamb

There is a guide here that walks you through any port forwarding on the Sky hub. It should cover anything Apple have asked you to do

https://helpforum.sky.com/t5/Broadband-Talk/How-to-set-up-port-forwarding/ba-p/2662260

If you have questions feel free to post back here

Re: Using Screens 4 or 5 for Mac and and NAS port setup

TrisCamb — Mon, 22 Apr 2024 20:26:25 GMT

fortunately the use of TailScale has fixed all of my problems.