https://helpforum.sky.com/t5/Broadband/Broadband/m-p/4625604#M390572 <P>Hi，Recently our network is unstable, the speed is very slow, what is the problem? We paid so much money every month, but did not enjoy the fast service of the Internet! Now we are very angry, please deal with it as soon as possible, we are your VIP customers， thanks</P> Mon, 22 Apr 2024 20:00:00 GMT Kwn2 2024-04-22T20:00:00Z https://helpforum.sky.com/t5/Broadband/Broadband/m-p/4625604#M390572 <P>Hi，Recently our network is unstable, the speed is very slow, what is the problem? We paid so much money every month, but did not enjoy the fast service of the Internet! Now we are very angry, please deal with it as soon as possible, we are your VIP customers， thanks</P> Mon, 22 Apr 2024 20:00:00 GMT https://helpforum.sky.com/t5/Broadband/Broadband/m-p/4625604#M390572 Kwn2 2024-04-22T20:00:00Z https://helpforum.sky.com/t5/Broadband/Broadband/m-p/4625612#M390575 <P>What speeds are you getting, how are you testing and what package are you on ?,</P><P>&nbsp;</P><P>Have you tried holding the reset button on the router for 10 seconds ?</P><P>&nbsp;</P><P>see if that improves the speeds.</P><P>&nbsp;</P><P>Next thing if that doesn't fix it is to leave the router unplugged for 10 mins so it flushes everything.</P> Mon, 22 Apr 2024 20:17:12 GMT https://helpforum.sky.com/t5/Broadband/Broadband/m-p/4625612#M390575 ThePope27 2024-04-22T20:17:12Z https://helpforum.sky.com/t5/Broadband/Broadband/m-p/4625995#M390729 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4033965">@Kwn2</a>&nbsp;Please post your router stats<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message</A></P> <P>&nbsp;</P> Tue, 23 Apr 2024 11:11:13 GMT https://helpforum.sky.com/t5/Broadband/Broadband/m-p/4625995#M390729 jamesn123 2024-04-23T11:11:13Z