topic Wifi unstable in Broadband

Wifi unstable

Rich+in+name+not+in+balance — Mon, 22 Apr 2024 19:40:00 GMT

Im having severe issues with the stabilty of our Sky wifi. We've been having battery issues with a wireless security camera, but upon investigation they have noted unstable wifi, which means the camera is continually dropping out subsequently searching for a stable signal. It seems that this has been goingbon for around 6 months or so but ive had no reply from messages ive sent to Sky directly.

Re: Wifi unstable

ThePope27 — Mon, 22 Apr 2024 20:19:48 GMT

Hi @Rich+in+name+not+in+balance,

Have you split the 2.4ghz and 5Ghz networks from your router as some CCTV cameras only connect via 2.4ghz network.

Re: Wifi unstable

Rich+in+name+not+in+balance — Mon, 22 Apr 2024 22:18:09 GMT

Ill give it a try, but being honest, im noticing all devices drop in and out frequently. (I am replying using mobile data as my phone keeps dropping connection!)

Re: Wifi unstable

ThePope27 — Mon, 22 Apr 2024 22:23:39 GMT

One thing I noticed was my neighbour had virgin media wifi and it had some "smart" channel optimisation, it used to bomb my wifi network out of existence. I had to go round my neighbours to disable that feature from the router.

Do you have any virgin wifi networks in your neighbourhood?