topic Re: Broadband not Activated in Broadband

Broadband not Activated

Shaks1 — Mon, 22 Apr 2024 01:34:29 GMT

My broadnad actvitaion date 22 april 2024 not activated

In oders it says hub not dispatched but i have recived it and all set up with orange light internet no broadband

Cnt call till 8 am i have work and need to be looged on so need broadband have awaled away the bt stuff to poat back what a shambles

Re: Broadband not Activated

Shaks1 — Mon, 22 Apr 2024 01:37:11 GMT

Please help ??????????

Re: Broadband not Activated

Daniel0210 — Mon, 22 Apr 2024 01:48:53 GMT

@Shaks1

There's no shambles. If your activation date is today ~ 22 April then it can happen at any time up until 2359 tonight. Also wfh has no influence on when it'll be activated as Sky Broadband is a domestic service.

Re: Broadband not Activated

Shaks1 — Mon, 22 Apr 2024 01:57:23 GMT

Incorrect it say midnight of day of activation not up to midnight so it

Shambles and no 24 7 support except havn to join this chat

Re: Broadband not Activated

Shaks1 — Mon, 22 Apr 2024 02:01:32 GMT

Activated 3am

Re: Broadband not Activated

Daniel0210 — Mon, 22 Apr 2024 02:18:31 GMT

@Shaks1
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum. So as it was activated at 0300 'up to midnight' was correct.

Re: Broadband not Activated

jamesn123 — Tue, 23 Apr 2024 10:57:05 GMT

@Shaks1 wrote:

Incorrect it say midnight of day of activation not up to midnight so it

Shambles and no 24 7 support except havn to join this chat

No you are incorrect. It is up to midnight on the 22nd. Not midnight of the 21st.