topic Re: Router keeps losing Internet connection in Broadband https://helpforum.sky.com/t5/Broadband/Router-keeps-losing-Internet-connection/m-p/4624510#M390283 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032893">@BrianThomas43</a>&nbsp; The next time you do loose connection and before you restart the router can you run the broadband test in the link below.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sun, 21 Apr 2024 16:04:12 GMT Highlinder 2024-04-21T16:04:12Z Router keeps losing Internet connection https://helpforum.sky.com/t5/Broadband/Router-keeps-losing-Internet-connection/m-p/4624496#M390281 <P>Hi, my router keeps losing its connection to the internet. I am having to restart the router regularly to resolve the problem. I believe I have had to restart it two or three times this week alone.&nbsp;</P> Sun, 21 Apr 2024 15:47:06 GMT https://helpforum.sky.com/t5/Broadband/Router-keeps-losing-Internet-connection/m-p/4624496#M390281 BrianThomas43 2024-04-21T15:47:06Z Re: Router keeps losing Internet connection https://helpforum.sky.com/t5/Broadband/Router-keeps-losing-Internet-connection/m-p/4624510#M390283 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032893">@BrianThomas43</a>&nbsp; The next time you do loose connection and before you restart the router can you run the broadband test in the link below.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sun, 21 Apr 2024 16:04:12 GMT https://helpforum.sky.com/t5/Broadband/Router-keeps-losing-Internet-connection/m-p/4624510#M390283 Highlinder 2024-04-21T16:04:12Z