topic Re: I’ve had to replace my sky q router and now my Solis data logger wont connect despite resetting in Broadband https://helpforum.sky.com/t5/Broadband/I-ve-had-to-replace-my-sky-q-router-and-now-my-Solis-data-logger-wont-connect-despite-resetting/m-p/4624309#M390241 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/346312">@patellaman</a>&nbsp;some devices cannot connect to the dualband SSID modern routers use by default so try splitting the wifi bands and connect tge logger to the 2.4GHz band see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610" target="_blank">Split Sky WiFi bands</A></P> Sun, 21 Apr 2024 11:13:05 GMT Chrisee 2024-04-21T11:13:05Z I’ve had to replace my sky q router and now my Solis data logger wont connect despite resetting https://helpforum.sky.com/t5/Broadband/I-ve-had-to-replace-my-sky-q-router-and-now-my-Solis-data-logger-wont-connect-despite-resetting/m-p/4624250#M390235 <P>Sky advised my poor connection was due to my router and replaced it with an identical Sky q router. I have managed to reconnect everything apart from my Solis data logger for my solar panels. We have performed a reset of the logger but it still refuses to connect to the new router. Anyone else had this problem and found a fix?</P> Sun, 21 Apr 2024 09:28:16 GMT https://helpforum.sky.com/t5/Broadband/I-ve-had-to-replace-my-sky-q-router-and-now-my-Solis-data-logger-wont-connect-despite-resetting/m-p/4624250#M390235 patellaman 2024-04-21T09:28:16Z Re: I’ve had to replace my sky q router and now my Solis data logger wont connect despite resetting https://helpforum.sky.com/t5/Broadband/I-ve-had-to-replace-my-sky-q-router-and-now-my-Solis-data-logger-wont-connect-despite-resetting/m-p/4624309#M390241 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/346312">@patellaman</a>&nbsp;some devices cannot connect to the dualband SSID modern routers use by default so try splitting the wifi bands and connect tge logger to the 2.4GHz band see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610" target="_blank">Split Sky WiFi bands</A></P> Sun, 21 Apr 2024 11:13:05 GMT https://helpforum.sky.com/t5/Broadband/I-ve-had-to-replace-my-sky-q-router-and-now-my-Solis-data-logger-wont-connect-despite-resetting/m-p/4624309#M390241 Chrisee 2024-04-21T11:13:05Z