https://helpforum.sky.com/t5/Broadband/There-is-no-connection-but-it-is-saying-there-is-on-box-and-online/m-p/4623903#M390135 <P>Hello we are currently experiencing wifi issues but when checking on the box it shows up fine and through the online system but our phones and game consoles even when connected through Ethernet are still not functioning at all.</P> Sat, 20 Apr 2024 18:00:57 GMT Ethytidgey 2024-04-20T18:00:57Z https://helpforum.sky.com/t5/Broadband/There-is-no-connection-but-it-is-saying-there-is-on-box-and-online/m-p/4623903#M390135 <P>Hello we are currently experiencing wifi issues but when checking on the box it shows up fine and through the online system but our phones and game consoles even when connected through Ethernet are still not functioning at all.</P> Sat, 20 Apr 2024 18:00:57 GMT https://helpforum.sky.com/t5/Broadband/There-is-no-connection-but-it-is-saying-there-is-on-box-and-online/m-p/4623903#M390135 Ethytidgey 2024-04-20T18:00:57Z https://helpforum.sky.com/t5/Broadband/There-is-no-connection-but-it-is-saying-there-is-on-box-and-online/m-p/4624142#M390195 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032312">@Ethytidgey</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 21 Apr 2024 07:21:42 GMT https://helpforum.sky.com/t5/Broadband/There-is-no-connection-but-it-is-saying-there-is-on-box-and-online/m-p/4624142#M390195 Lisa-P1987 2024-04-21T07:21:42Z https://helpforum.sky.com/t5/Broadband/There-is-no-connection-but-it-is-saying-there-is-on-box-and-online/m-p/4625796#M390632 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4032312">@Ethytidgey</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Tue, 23 Apr 2024 08:21:40 GMT https://helpforum.sky.com/t5/Broadband/There-is-no-connection-but-it-is-saying-there-is-on-box-and-online/m-p/4625796#M390632 Lisa-P1987 2024-04-23T08:21:40Z