https://helpforum.sky.com/t5/Broadband/Connection/m-p/4623872#M390120 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4031786">@John6854</a>&amp; <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4031730">@MBUK1975</a>&nbsp; Has you broadband connection worked before this and it is because your broadband connection has a fault?</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sat, 20 Apr 2024 17:29:42 GMT Highlinder 2024-04-20T17:29:42Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/4623248#M389996 I cannot connect to my broadband hub Fri, 19 Apr 2024 21:17:38 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4623248#M389996 John6854 2024-04-19T21:17:38Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/4623256#M389997 I also can't connect Fri, 19 Apr 2024 21:26:43 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4623256#M389997 MBUK1975 2024-04-19T21:26:43Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/4623872#M390120 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4031786">@John6854</a>&amp; <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4031730">@MBUK1975</a>&nbsp; Has you broadband connection worked before this and it is because your broadband connection has a fault?</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sat, 20 Apr 2024 17:29:42 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4623872#M390120 Highlinder 2024-04-20T17:29:42Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/4624092#M390183 <P>Mine is working perfectly now <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 21 Apr 2024 04:12:21 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4624092#M390183 MBUK1975 2024-04-21T04:12:21Z