topic Re: Talk Talk sent me welcome to TT emails but I'm leaving in Broadband

Talk Talk sent me welcome to TT emails but I'm leaving

Mt52015 — Sat, 20 Apr 2024 09:31:31 GMT

Signed up for the Now100 package from Sky go live date of the 23rd had a message from Open reach and the router came yesterday

Had a couple of emails from Talk Talk welcoming me contacted them via chat which said someone will call you asked me the best time and number to call me........ No call received so have Sky done the necessary notifications that they are taking over ? Or are TT trying to pull a fast one to keep me?

Re: Talk Talk sent me welcome to TT emails but I'm leaving

GD1 — Sat, 20 Apr 2024 10:00:40 GMT

@Mt52015 You need to speak to Sky to find out as we are all customers here.

Edit: As Now100 is powered by Sky sign up redirects you to Sky so you need to speak to Sky, which is a tad confusing.

Re: Talk Talk sent me welcome to TT emails but I'm leaving

Chrisee — Sat, 20 Apr 2024 09:58:28 GMT

@Mt52015 Sky and Now broadband are separate operations so you will have to talk to Now customer services or post in the Now forums see https://community.nowtv.com/t5/Forums/ct-p/Forums

Re: Talk Talk sent me welcome to TT emails but I'm leaving

Mt52015 — Sat, 20 Apr 2024 11:09:16 GMT

Will be ringing TT and Sky Monday morning see if anyone can help me find out what is happening

Re: Talk Talk sent me welcome to TT emails but I'm leaving

Mt52015 — Mon, 22 Apr 2024 09:14:00 GMT

Had a message on the Talk Talk Community that it was a mistake on their part so hopefully all goes smoothly tomorrow probably take me longer to move the furniture in front of the ONT than it will to swap the routers over