https://helpforum.sky.com/t5/Broadband/Wi-if-not-working/m-p/4622852#M389918 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3142361">@MikeMcC28</a>&nbsp; Could you please follow the link below and pick the router you have to what lights on your router are on or off and what colour they are to see if it gives you a direction to what the fault could be and the help you will need to get.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Fri, 19 Apr 2024 13:41:14 GMT Highlinder 2024-04-19T13:41:14Z https://helpforum.sky.com/t5/Broadband/Wi-if-not-working/m-p/4622629#M389877 <P>Hi there, our wifi isn't working. We have followed all of the steps but this hasn't resolved the issue. Sky mentions that there aren't any issues in the area, however our wifi connection was lost just before 9am. Please could you assist? Thanks&nbsp;</P> Fri, 19 Apr 2024 09:18:46 GMT https://helpforum.sky.com/t5/Broadband/Wi-if-not-working/m-p/4622629#M389877 MikeMcC28 2024-04-19T09:18:46Z https://helpforum.sky.com/t5/Broadband/Wi-if-not-working/m-p/4622852#M389918 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3142361">@MikeMcC28</a>&nbsp; Could you please follow the link below and pick the router you have to what lights on your router are on or off and what colour they are to see if it gives you a direction to what the fault could be and the help you will need to get.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Fri, 19 Apr 2024 13:41:14 GMT https://helpforum.sky.com/t5/Broadband/Wi-if-not-working/m-p/4622852#M389918 Highlinder 2024-04-19T13:41:14Z