https://helpforum.sky.com/t5/Broadband/Return-a-router/m-p/4622237#M389740 <P><SPAN>I recently upgraded to sky ultrafast broadband. My new hub was not delivered on time; fortunately the sky engineer had one with him when he came to install. </SPAN><BR /><BR /><SPAN>The new hub was delivered to my address the day after my installation. I therefore now have a new and unopened router in my possession. Please could you tell me how I can return this to sky free of charge.</SPAN></P> Thu, 18 Apr 2024 19:17:35 GMT Alastair129 2024-04-18T19:17:35Z https://helpforum.sky.com/t5/Broadband/Return-a-router/m-p/4622237#M389740 <P><SPAN>I recently upgraded to sky ultrafast broadband. My new hub was not delivered on time; fortunately the sky engineer had one with him when he came to install. </SPAN><BR /><BR /><SPAN>The new hub was delivered to my address the day after my installation. I therefore now have a new and unopened router in my possession. Please could you tell me how I can return this to sky free of charge.</SPAN></P> Thu, 18 Apr 2024 19:17:35 GMT https://helpforum.sky.com/t5/Broadband/Return-a-router/m-p/4622237#M389740 Alastair129 2024-04-18T19:17:35Z https://helpforum.sky.com/t5/Broadband/Return-a-router/m-p/4622344#M389755 <P>You might be able to keep this as a spare but if you want to return it&nbsp;you can print the return label and return it via Royal Mail as this link will help you to do this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A></P> <P><BR />Make sure you get and keep proof of posting when sending this off.</P> Thu, 18 Apr 2024 21:18:12 GMT https://helpforum.sky.com/t5/Broadband/Return-a-router/m-p/4622344#M389755 caesarome 2024-04-18T21:18:12Z