topic Re: Can’t change SSID in Broadband

Can’t change SSID

3quid — Thu, 18 Apr 2024 17:37:19 GMT

I want to change the SSID (and passcode) of my Sky Hub.

I have logged into the admin area. Got to the Wifi section. Changed the name and passcode. Press apply and get sent to a disconnected page.

see screenshots.

I have tried doing this from phone, ipad and mac (ethernet connection). All fail. The SSID doesnt change and not does the passcode.

What am i doing wrong?

TimmyBGood — Thu, 18 Apr 2024 17:58:38 GMT

@3quid wrote:

What am i doing wrong?

Using the Safari browser is known to be problematic for Sky Hub administration.

3quid — Thu, 18 Apr 2024 18:14:05 GMT

Ah ok. I'll try chrome.

if that's what the problem is, that is so shoddy. A huge corp like Sky and its router can't be administrated using safari? Not exactly niche!

3quid — Fri, 19 Apr 2024 12:36:02 GMT

Wow ok. That is why it wasn't working.

Sky hubs don;t work with Safari. Ridiculous but true! Thank you @TimmyBGood for your help. It is now solved