How to cancel sky broadband and switch to someone else

Aaron771 — Wed, 17 Apr 2024 13:05:03 GMT

I am wanting to switch broadband provider from sky to someone else. What's the best way to do this?

Re: How to cancel sky broadband and switch to someone else

Daniel0210 — Wed, 17 Apr 2024 13:06:58 GMT

@Aaron771
To cancel Sky Broadband and Sky Talk totally, or if you’re moving to a provider like Virgin Media or City Fibre etc who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

If you are changing to another provider who also uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf.

Return packaging will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.

topic Re: How to cancel sky broadband and switch to someone else in Broadband

How to cancel sky broadband and switch to someone else

Re: How to cancel sky broadband and switch to someone else