https://helpforum.sky.com/t5/Broadband/Ringcentral-VVX350-Not-Connecting/m-p/4620944#M389405 <P>Hi, I have been given a phone to work with which uses RingCentral, it is a Poly VVX 350.&nbsp;</P><P>&nbsp;</P><P>However it is connected to my router, powers on but is saying Date/Time is out of Sync - I am unable to get an IP address for the phone either within its settings, could it be the router that is causing the issue or the PoE adapter?&nbsp;</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P><P>Ant&nbsp;</P> Wed, 17 Apr 2024 14:10:55 GMT mrdoosey 2024-04-17T14:10:55Z https://helpforum.sky.com/t5/Broadband/Ringcentral-VVX350-Not-Connecting/m-p/4620944#M389405 <P>Hi, I have been given a phone to work with which uses RingCentral, it is a Poly VVX 350.&nbsp;</P><P>&nbsp;</P><P>However it is connected to my router, powers on but is saying Date/Time is out of Sync - I am unable to get an IP address for the phone either within its settings, could it be the router that is causing the issue or the PoE adapter?&nbsp;</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P><P>Ant&nbsp;</P> Wed, 17 Apr 2024 14:10:55 GMT https://helpforum.sky.com/t5/Broadband/Ringcentral-VVX350-Not-Connecting/m-p/4620944#M389405 mrdoosey 2024-04-17T14:10:55Z https://helpforum.sky.com/t5/Broadband/Ringcentral-VVX350-Not-Connecting/m-p/4621628#M389586 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4029667">@mrdoosey</a>&nbsp;</P> <P>Couple things to check;</P> <P>- Disable Sky Shield</P> <P>- Try changing the ethernet mode on your hub to 'Fast'</P> Thu, 18 Apr 2024 09:09:12 GMT https://helpforum.sky.com/t5/Broadband/Ringcentral-VVX350-Not-Connecting/m-p/4621628#M389586 jamesn123 2024-04-18T09:09:12Z