https://helpforum.sky.com/t5/Broadband/My-tv-glass-keeps-going-off-says-issue-with-broadband/m-p/4620129#M389242 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4028761">@Jomo20</a>&nbsp;The first step is to log into the My Sky app which works overca mobile connection and run the connection test as thst will check if therevis a known fault and if the hub is connected it will test thst connection and can offer to book an engineer to check everything. If it doesnt give Sky a call but things are pretty budy as the recent bad westher has caused loads of similar faults unfortunately.</P> Tue, 16 Apr 2024 15:51:01 GMT Chrisee 2024-04-16T15:51:01Z https://helpforum.sky.com/t5/Broadband/My-tv-glass-keeps-going-off-says-issue-with-broadband/m-p/4620046#M389227 Internet keeps going off, I have sky glass so it keeps goin off Tue, 16 Apr 2024 14:32:39 GMT https://helpforum.sky.com/t5/Broadband/My-tv-glass-keeps-going-off-says-issue-with-broadband/m-p/4620046#M389227 Jomo20 2024-04-16T14:32:39Z https://helpforum.sky.com/t5/Broadband/My-tv-glass-keeps-going-off-says-issue-with-broadband/m-p/4620129#M389242 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4028761">@Jomo20</a>&nbsp;The first step is to log into the My Sky app which works overca mobile connection and run the connection test as thst will check if therevis a known fault and if the hub is connected it will test thst connection and can offer to book an engineer to check everything. If it doesnt give Sky a call but things are pretty budy as the recent bad westher has caused loads of similar faults unfortunately.</P> Tue, 16 Apr 2024 15:51:01 GMT https://helpforum.sky.com/t5/Broadband/My-tv-glass-keeps-going-off-says-issue-with-broadband/m-p/4620129#M389242 Chrisee 2024-04-16T15:51:01Z