topic Re: I am having issues with my WiFi cutting off continuously. in Broadband

I am having issues with my WiFi cutting off continuously.

Lor62 — Tue, 16 Apr 2024 10:33:44 GMT

I can't use my iPad as I have to continually reset it as it cuts off every few minutes . My mobile phone was also off two days last week, I use use this number for my business, I lost quite a few bookings due to this inconvenience.

Re: I am having issues with my WiFi cutting off continuously.

Tj47 — Tue, 16 Apr 2024 10:44:27 GMT

This is happening with me too yet checks say no issues

Re: I am having issues with my WiFi cutting off continuously.

Chrisee — Tue, 16 Apr 2024 11:03:55 GMT

@Lor62 the mobile issues have been discussed extensively in the Sky Mobile forum. It is not clear whether your iPad is losing connection due to a wifi issue with your hub or thst your hub is losing its connection to the internet. As yhe actions required to get thatvsorted are different you need to check which it is the lights on your Sky hub should help,you see if the hub is losing its connection see https://www.sky.com/help/articles/hub-lights-explained-start