topic Re: Moving home in Broadband

Moving home

CatRed1 — Tue, 16 Apr 2024 09:43:49 GMT

I've moved from England to Northern Ireland. Will my modem work in my new home?

Re: Moving home

cookiemonsteruk — Tue, 16 Apr 2024 09:53:35 GMT

@CatRed1

Yes. The authentication over here is the same as the rest of the uk

Re: Moving home

CatRed1 — Tue, 16 Apr 2024 10:19:37 GMT

Thank you so much. 👍🏻

Re: Moving home

TimmyBGood — Tue, 16 Apr 2024 10:57:26 GMT

@CatRed1

But note that you must still book the Sky Home Move service well in advance: broadband doesn't follow an ISP router around the national telephone network, and has to be individually provisioned at any particular address for which there's typically a ten working day minimum lead time.

It's also possible that you are moving to a location with FTTP availability but currently use a Q Hub, in which case it will need replacing.

Re: Moving home

CatRed1 — Tue, 16 Apr 2024 10:30:52 GMT

Ohh ok. Thank you for that. I'll give them a call.