https://helpforum.sky.com/t5/Broadband/Broadband-connection-issues-possible-router-issue/m-p/4619073#M388920 <P>Hello I am having issues with connection to the WiFi . It says it's good but I can't load the internet and apps and I'm on super fast broadband with boost it makes no sense . I've never had issues before and now I can't connect any of my devices after doing a reset on the router . I have a feeling its the router that's the issue . I have uploaded my statistics&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6251.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/99154iC4DD469BD427343B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6251.png" alt="IMG_6251.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">IMG_6251.png</span></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6252.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/99155iCC457D7CF33B92DB/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6252.png" alt="IMG_6252.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">IMG_6252.png</span></span></P><P> </P> Mon, 15 Apr 2024 15:11:22 GMT Fazz7866 2024-04-15T15:11:22Z https://helpforum.sky.com/t5/Broadband/Broadband-connection-issues-possible-router-issue/m-p/4619073#M388920 <P>Hello I am having issues with connection to the WiFi . It says it's good but I can't load the internet and apps and I'm on super fast broadband with boost it makes no sense . I've never had issues before and now I can't connect any of my devices after doing a reset on the router . I have a feeling its the router that's the issue . I have uploaded my statistics&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6251.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/99154iC4DD469BD427343B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6251.png" alt="IMG_6251.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">IMG_6251.png</span></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6252.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/99155iCC457D7CF33B92DB/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6252.png" alt="IMG_6252.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">IMG_6252.png</span></span></P><P> </P> Mon, 15 Apr 2024 15:11:22 GMT https://helpforum.sky.com/t5/Broadband/Broadband-connection-issues-possible-router-issue/m-p/4619073#M388920 Fazz7866 2024-04-15T15:11:22Z https://helpforum.sky.com/t5/Broadband/Broadband-connection-issues-possible-router-issue/m-p/4619322#M388966 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3356699">@Fazz7866</a>&nbsp;the stats show your line has issues as the noise margin is over 9dB when it should be below 6dB. Whether Openreach will accept there is a fault though isnt certain as your speed is 55Mb/s which maybe above your guaranteed minimum. The rdcent bad weathervis causing a huge numbervof issues w ith copper lines like yours but it is worth talking to Sky to seecwhat they suggest.&nbsp;<BR /><BR /></P> <P>&nbsp;</P> Mon, 15 Apr 2024 18:53:42 GMT https://helpforum.sky.com/t5/Broadband/Broadband-connection-issues-possible-router-issue/m-p/4619322#M388966 Chrisee 2024-04-15T18:53:42Z