topic Internet issues in Broadband

Internet issues

Nicole72 — Sun, 14 Apr 2024 18:51:37 GMT

My Internet is slow or showing no Internet or slow internet. I suppost to have super fast fibre. Its definitely not that. Please advise. Thank you.

Mr+Flibbles+86 — Mon, 15 Apr 2024 07:26:20 GMT

Hi there @Nicole72 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Tom-W19 — Wed, 17 Apr 2024 08:12:55 GMT

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.