topic Re: Broadband becoming very unreliable in Broadband

Broadband becoming very unreliable

SarahCalmonson — Sun, 14 Apr 2024 17:42:51 GMT

My broadband over the last month has becoming very unstable. Even when my laptop is hard wired into my laptop the internet drops. This happens nearly every day. My mini sky q box in the upstairs bedroom I have to keep rebooting most mornings as it says no internet reception. You have hard wored another Sky mini q which had same problem. Basically it is becoming very unreliable and thinking at renewal I will move unless this gets sorted please.

Re: Broadband becoming very unreliable

GD1 — Sun, 14 Apr 2024 17:50:56 GMT

@SarahCalmonson Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Re: Broadband becoming very unreliable

V1ck183 — Sun, 14 Apr 2024 18:01:18 GMT

My Internet has been so bad the past few weeks but today has been a joke, constantly cutting out since this morning. I use the service checker and its saying everything looks all good? Well it's not.