topic Internet package is too expensive in Broadband

Internet package is too expensive

MRAWILSON — Sat, 13 Apr 2024 18:37:42 GMT

Internet package is to expensive at 43 pounds pm

Re: Internet package is too expensive

GD1 — Sat, 13 Apr 2024 18:42:19 GMT

@MRAWILSON If you're outside a discounted term give Sky a call to negotiate a new deal.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Internet package is too expensive

Chrisee — Sun, 14 Apr 2024 06:15:08 GMT

@MRAWILSON if you are still in your fixed 18 month term there is not much you can do unless you are in receipt of cerain means tested benefits see https://www.sky.com/help/articles/sky-social-tariff but note there is no flexibility you have to be getting one of the named benefits to qualify.

If you are outside tge 18 month term or are willing to pay any cancellation fee shop around and either switch tonan alternative supplier orcask Sky to match the price.