topic Re: Using Asus RT-AC5300 with Sky Gigafast in Broadband

Using Asus RT-AC5300 with Sky Gigafast

Brownbear1710 — Tue, 09 Apr 2024 11:30:19 GMT

Hey, I am switching from Vodafone over to Sky Gigafast, I currently have my Asus router connected directly to the Open Reach ONT box. I would be grateful if someone could provide me with the router setting I would need to change to use it with SKY.

The router runs on the latest asus firmware. Screenshot included below.

Capture 1.PNGCapture3 .PNGCapture 4.PNG

Re: Using Asus RT-AC5300 with Sky Gigafast

jamesn123 — Thu, 11 Apr 2024 10:26:44 GMT

Hi @Brownbear1710

Are you in the UK or Ireland?

Re: Using Asus RT-AC5300 with Sky Gigafast

Brownbear1710 — Thu, 11 Apr 2024 10:33:54 GMT

Hey @jamesn123,

I am based in the UK.

Re: Using Asus RT-AC5300 with Sky Gigafast

jamesn123 — Thu, 11 Apr 2024 10:35:41 GMT

@Brownbear1710

Okay so WAN should be set to 'Automatic IP' not PPPoE like it is at the moment.

Then in the DHCP Option 61 box put abc123@skydsl|abc123

Re: Using Asus RT-AC5300 with Sky Gigafast

jamesn123 — Thu, 11 Apr 2024 10:36:43 GMT

@Brownbear1710 Here is some screenshots from my router to help you out

2022-03-24 18_45_51-.png2022-09-06 11_36_27-Remote Desktop Manager Free [Nursenetwork.ddns.net].png2022-09-06 11_37_09-Remote Desktop Manager Free [Nursenetwork.ddns.net].png

Re: Using Asus RT-AC5300 with Sky Gigafast

Brownbear1710 — Thu, 11 Apr 2024 18:05:37 GMT

Thank you @jamesn123 that has worked and I am now up and running. Question for you, my miminum speed guarantee is about 600mbps, currently getting about 200-300 (wifi turned off, 1 laptop connected through Ethernet). We've only switched yesterday so assume it'll take a while for the line to stabilise and for us to get to the 600?

Re: Using Asus RT-AC5300 with Sky Gigafast

jamesn123 — Tue, 16 Apr 2024 13:09:46 GMT

@Brownbear1710

No with FTTP it should be fairly instant. Check you have QoS disabled

Re: Using Asus RT-AC5300 with Sky Gigafast

Brownbear1710 — Tue, 16 Apr 2024 13:16:03 GMT

Hey,

QOS is disabled, and I'm now averaging about 400-430 download and about 100 upload 😞

Re: Using Asus RT-AC5300 with Sky Gigafast

jamesn123 — Tue, 16 Apr 2024 13:19:08 GMT

@Brownbear1710

Have you tested the speed via the Sky router to see if its the same

Re: Using Asus RT-AC5300 with Sky Gigafast

Brownbear1710 — Tue, 16 Apr 2024 13:50:48 GMT

currently connected to the sky hub, weirdly enough i'm getting about 200 download and 120 upload. again only my laptop connected to the hub through Ethernet

Re: Using Asus RT-AC5300 with Sky Gigafast

jamesn123 — Tue, 16 Apr 2024 13:54:23 GMT

@Brownbear1710

Sounds like it could be more of a line issue then.

What laptop is it? Is it fast enough to handle gigabit? What speedtest site are you using?

Re: Using Asus RT-AC5300 with Sky Gigafast

Brownbear1710 — Tue, 16 Apr 2024 14:23:10 GMT

Its a HP Probook G9, so should be able to handle 1gbps, using Speedtest.com to test the speed.

Re: Using Asus RT-AC5300 with Sky Gigafast

jamesn123 — Thu, 18 Apr 2024 08:55:03 GMT

@Brownbear1710

I would leave the Sky router connected then contact Sky and report low throughput

Re: Using Asus RT-AC5300 with Sky Gigafast

Brownbear1710 — Thu, 18 Apr 2024 08:56:29 GMT

Will do, thank you for all your help @jamesn123, much appreciated!